Enterprise-Level Telecom Systems for Bigger Communications Challenges
Companies with up to 500 users and/or multiple locations turn to ShoreTel’s business communications system for its voice, unified communications, mobility, and contact center capabilities.
ShoreTel combines a distributed communications platform (for multi-location telephony), intuitive user applications (for greater productivity and mobility), IP phones (cost-effective and more flexible broadband service), and an easy-to-use management system that integrates with leading business information systems for enterprises of all sizes. Major corporations, conference and call centers, large hotels, hospital, universities . . . any organization that has a high number of users who require a broad array of integrated services . . . will find ShoreTel a sure bet for their business telecommunications.
It all comes down to system reliability (and less risk), ease of use, greater productivity, and wider mobility.
Internet Protocol (IP) phones – these voice-over-internet (VoIP) systems work off of broadband; the systems function as if from a unified location but can actually be installed across multiple sites without any disruption in service. IP phone systems create a singular virtual point of contact for your customers.
Seamless cross-platform integration — ShoreTel can interface with other PBX and customer relationship management (CRM) systems of all types.
Dial-in conferencing — ShoreTel’s conferencing capabilities makes conferencing universally accessible to a multitude of users. Dial-in conferencing enhances collaboration across the entire organization with superior audio quality, instant recording, web conferencing integration, and more.
Web-based management – convenient, easy management and monitoring of all aspects of your system, from the IP phones to voice switches to voice mail to your auto-attendant from the ShoreTel web-based interface.
Microsoft Outlook integration – employees can instantly access voicemail, calendars and contacts through the unified messaging component that integrates with Outlook.
Greater mobility – ShoreTel combines the full power of a desk phone with integrated, cross-platform capability that allows users to roam and stay in touch from wherever they need to be; all they need is access to cellular or Wi-Fi networks.
There’s a lot more to ShoreTel; Tele-Data Solutions will review all the online management tools available from ShoreTel, as well as the fully customizable features that provide an amazing level of telecom service your organization needs to drive your business forward.